Shipping policy
Shipping Policy
Effective Date: July 1, 2025
At Scenthound Balm, we aim to get your order to you quickly and affordably. Below are the details of our shipping options and policies.
Shipping Options & Rates
-
Standard Shipping
- Flat Rate: $3.95
- Delivery Time: Estimated 3–5 business days
- Free Shipping: Orders of $35 or more (before tax and after discounts) qualify for free standard shipping.
-
Express Shipping
- Flat Rate: $9.95
- Delivery Time: Estimated 1–2 business days
- Available at checkout for faster delivery.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Locations
- We currently ship within the United States.
- International shipping is not available at this time.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.
Shipping Delays
While we do our best to meet delivery estimates, delays may occur due to weather, carrier issues, or high order volume. We appreciate your patience and understanding.
Questions?
If you have any questions about your shipment, feel free to contact us at info@scenthoundbalm.com.